Terms, conditions and policies

The terms, conditions, and policies as listed below apply to EnchantingMarketing.com and EnchantingCourses.com.

These websites are part of Enchanting Marketing Ltd, a private limited company, registered in England and Wales, no. 8301025.

The company’s registered office is: Office 1, Floor 1, Maxwell House, Liverpool Innovation Park, Edge Lane, Liverpool, L7 9NJ, United Kingdom.

Blog Comment Policy

I love comments and appreciate the time Enchanting Marketing readers devote to sharing their ideas and giving feedback. I do my best to reply to all comments.

I welcome comments that are respectful and valuable to all readers. I reserve the right to remove comments from this site, including:

• Harassing comments: Please ensure your comment is respectful towards each potential reader
• Anonymous comments: I only accept comments from people who identify themselves; please leave your name (first name is fine), and don’t leave a comment using a keyword or company name—companies don’t comment, people do
• Promotional comments: If you use a comment to solely promote another website or service, I will remove your comment
• Meaningless comments: If your comment doesn’t add value to the conversation, I may remove it—my aim is to have a meaningful conversation together and to nurture an enchanting community

I use a spam filter for comments, and if your comment doesn’t appear, the spam filter might have mistakenly blocked it. If this is the case, or if you have other questions on this commenting policy, please contact me.

Updated: July 2017
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Privacy Policy

Full legal and official version of the Privacy Policy

By visiting EnchantingMarketing.com or EnchantingCourses.com you consent to the Privacy Policy outlined below.

Overview

Enchanting Marketing Ltd is committed to protecting your privacy online. This Privacy Policy describes the personal information I collect through my websites EnchantingMarketing.com and EnchantingCourses.com (the “Sites”), and how I collect and use that information.

The terms “I,” “me,” and “my” refer to Enchanting Marketing Ltd. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

The term “personal information” is defined as information you voluntarily provide and that personally identifies you and/or your contact information, such as your name, address, and email address.

Enchanting Marketing Ltd provides ebooks, guides, ecourses and free writing tips to help beginners and experienced business writers create more persuasive content (the “Service”).

Use of the Sites, including all materials presented herein and all online services provided by Enchanting Marketing Ltd, is subject to the Privacy Policy below. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Sites or Service, you agree to this Privacy Policy, without modification.

Information I collect

My Sites only collect personal information you voluntarily provide, which may include:

• Your email address—so I can send you the information and updates you have requested
• Your name and picture—so we can communicate from human to human
• Address details—only when required to process your payment
• Payment details—this information is not held by me, but by third party payment provides including Stripe, PayPal, and my reseller FastSpring

The information you provide is used to process transactions and send emails. I only share your information with trusted third parties who help me operate my website, provide emails to you or process orders, such as my email marketing provider AWeber, the reseller of my books FastSpring, and payment processor Stripe. These trusted third parties agree to keep your information confidential. I will never share your personal information with unrelated third parties. I hate spam as much as you do.

Activity

I may record information relating to your use of the Sites, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. I use this type of information to administer the Sites and I use aggregated information to analyze “average” user behavior to improve performance of the Sites, so I can help you better.

Cookies

I may send cookies (sorry, not the edible form) to your computer in order to uniquely identify your browser and improve the quality of my service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. I may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Sites may not work properly. Please note the Sites do not respond to “Do Not Track” signals sent by your browser.

Third party links

The Sites contain links to third party websites. I am not responsible for the privacy policies or practices of third parties.

Security

I do my best to implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While I make every effort to protect your personal information as shared through the Sites, you acknowledge the personal information you voluntarily share could be accessed or tampered with by a third party. You agree that I am not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release me from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

Updating your information

You may access and correct your personal information and privacy preferences by contacting me via email (Henneke [at] EnchantingMarketing [dot] com). Please do not send credit card information by email.

Changes to this policy

You acknowledge and agree it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. I will post any changes to this privacy policy on this page.

Updated: July 2017
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Terms and Conditions

Full legal and official version of the Terms and Conditions

By visiting EnchantingMarketing.com or EnchantingCourses.com, you are consenting to the terms and conditions outlined below.

Overview

The terms “I,” “me,” and “my” refer to Enchanting Marketing Ltd, a private limited company, registered in England and Wales, no. 8301025. Registered office: Office 1, Floor 1, Maxwell House, Liverpool Innovation Park, Edge Lane, Liverpool, L7 9NJ, United Kingdom.

The term the “Site” refers to EnchantingMarketing.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and other users of the site.

Enchanting Marketing Ltd provides ebooks, guides, ecourses and free writing tips to help beginners and experienced business writers create more persuasive content (the “Service”).

Use of EnchantingMarketing.com and EnchantingCourses.com (“Sites”), including all materials presented herein and all online services provided by Enchanting Marketing Ltd, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and other users of the site. By using the Sites or Service, you agree to these Terms and Conditions, without modification.

Use of the Sites and Service

Information provided on the Sites is subject to change. Enchanting Marketing Ltd does not guarantee that the information provided (the “Content”) is accurate, complete, reliable, current, or error-free. Enchanting Marketing Ltd disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

Account creation

In order to join anfree course or get free updates, you are required to provide your email address.

To buy products or join my paid courses, you may be required to provide more personal information including (but not limited to) your name, email address, and a physical address.

You agree that any registration information you give to Enchanting Marketing Ltd is accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own.

Lawful purposes

You may use the Sites and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Sites. You agree to use the Sites and to purchase services or products through the Sites for legitimate, non-commercial purposes only.

You shall not post or transmit through the Sites any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

Refusal of service

The Services are offered subject to my acceptance of your order or requests. I reserve the right to refuse service to any order, person or entity, without the obligation to provide a reason. No order is deemed accepted by me until payment has been processed. I may at any time change or discontinue any aspect or feature of the Sites or Service, subject to me fulfilling my previous responsibilities to you based on acceptance of your payment.

Order confirmation

I will email you to confirm the placement of your order and to provide details about the product delivery. If there is an error in this email confirmation, it is your responsibility to inform me as soon as possible.

Cancellations, refunds, and returns

Refund policies differ per product, so please check the details on the individual product pages.

Product description

I aim to describe the content of my books, guides and courses as accurately as possible. However, I can’t guarantee all information is 100% accurate. If you notice a mistake, please contact me so I can correct it.

I also can’t guarantee my books, courses, and guides are suitable for your specific circumstances and purposes. If you’re in doubt whether a product is right for you, please contact me and I’m happy to advise you.

Intellectual property

The Sites and Service contain intellectual property owned by Enchanting Marketing Ltd, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any Content or intellectual property, in whole or in part, without my prior written consent. I reserve the right to immediately remove you from the Service, without refund, if you violate this intellectual property policy.

Creative commons license

You can use the drawings of my cartoon character Henrietta on your website, unaltered, for non-commercial purposes, under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. Please link back to the page or blog post where the original drawing is featured.

Affiliante links disclaimer

Some of the links on the Sites to Amazon are affiliate links. This means I may receive a commission if you click on the link and make a purchase from Amazon. I do not have any other affiliate arrangements.

Changed terms

I may at any time amend these Terms and Conditions. Such amendments are effective immediately when I post the new Terms and Conditions on this Site. Any use of the Sites or Service by you after I’ve posted the changes, means you accept these amendments. I reserve the right to update any portion of my Sites and Service, including these Terms and Conditions, at any time.

Limitation of liability

You agree that under no circumstances shall I be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Sites or Service. Additionally, Enchanting Marketing Ltd is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of my negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability.

The foregoing applies even if Enchanting Marketing Ltd has been advised of the possibility of or could have foreseen the damages. In those countries or states that do not allow the exclusion or limitation of liability for damages, my liability is limited to the fullest possible extent permitted by law. In no event shall Enchanting Marketing Ltd’s cumulative liability to you exceed the total purchase price of the service you have purchased from Enchanting Marketing Ltd or its reseller FastSpring, and if no purchase has been made by you, Enchanting Marketing Ltd’s cumulative liability to you shall not exceed $100.

Third party resources

The Sites and the Service contain links to third party websites and resources. You acknowledge and agree that I am not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Enchanting Marketing Ltd.

Indemnification

You shall indemnify and hold me harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Sites or Service.

You shall provide me with such assistance, without charge, as I (or my representatives) may request in connection with any such defense, including, without limitation, providing me with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without my prior written consent.

Subject headings

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the interpretation of any of its provisions.

Entire agreement and waiver

This Agreement constitutes the entire agreement between you and Enchanting Marketing Ltd pertaining to the Sites and Service and supersedes all prior agreements, representations, and understandings between us. No waiver shall be binding unless executed in writing by Enchanting Marketing Ltd.

Notices

All notices, requests, demands, and other communications under this Agreement shall be in writing and addressed as follows:

Enchanting Marketing Ltd, Office 1, Floor 1, Maxwell House, Liverpool Innovation Park, Edge Lane, Liverpool, L7 9NJ, United Kingdom

Governing law and mediation

This Agreement shall be governed by the laws of the country of England as applied to contracts that are executed and performed entirely in the United Kingdom. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be the country of England.

The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation.

Recovery of litigation expenses

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

Severability

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

Assignment

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicenseable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.

Updated: July 2017
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